Easy Calling

See all incoming and active calls with Easy Calling

Overview

Easy Calling offers you a clear, real-time display of all incoming and active calls. This allows you to see immediately which employees are currently on a call and who is available for a call. At the same time, you have the option of specifically controlling who an incoming call should ring depending on availability or internal priority. This ensures smooth call distribution, which takes the pressure off your team

Features

Easy Calling was developed completely from scratch to give you full control over your calling experience. Unlike before, we are no longer limited by the native feature set of Microsoft Teams. With Easy Calling, you can now manage calls independently and benefit from a wide range of powerful features. These include complete access to your call history, the ability to listen to voicemails, send follow-up e-mails directly from the platform, and much more. This gives your organization a seamless and highly efficient way to handle all aspects of call management.

• Create your own call flows with the Easy Platform configuration portal for simple setup

• Call history of all answered and missed calls in real time

• Display of people who have answered or answered the call

• Listen to voicemails

• Sending follow-up e-mails

• Creating personal or Microsot planner tasks

• Integration of Entra ID, Search.ch and Easy Lookup for caller identification