# Known Issues

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<summary>Voicemails are not consistently displayed</summary>

Voicemails are currently not displayed consistently, as we do not receive a notification from Microsoft for every voicemail. As a result, some voicemails may not appear correctly.

We are actively working with Microsoft to resolve this issue.

**Current Workaround**

To ensure that voicemails are reliably displayed in **Easy Calling**, the caller must press one of the following keys at the end of their message: `* or #.`

Please make sure this instruction is included in the voicemail announcement text so that callers are properly informed.

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